- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Long Beach, CA
To the amazing team of 4th street auto, they got me in and diagnosed my tires real quick and got me a pair at a great price! Jim was excellent, gave me great customer service, if you ever need help with tires, or anything related, the team can get you in and back out on the road!~ Winson Do, 10/29/2026
Long Beach, CA
This place is wonderful with helpful staff. They aren't just there to rip you off or have you repair parts you don't need to. They are fair, honest, and show you exactly why they believe something needs to be replaced. Could not recommend this place more.~ Matthew Stempak, 10/10/2026
