- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Long Beach, CA
Josh was super kind and professional! They serviced me quickly and were very friendly. I'll definitely be back!~ Tristan A., 07/02/2026
Long Beach, CA
4th Street Auto and Tire is where I have come for flat tires. I have had one flat tire due to an embedded screw that they were able to repair for me and a blown out tire that they replaced for me. Customer service has been excellent! Josh was working the front desk during my last visit and was very helpful. I am very happy with the service I have received and will definitely be coming back for all my tire needs.~ Lauren N, 06/30/2026
