CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Excellent Customer Service
Long Beach, CA

6/26/25- our first visit & experience at 4th St. Auto was impressive. Jim was very accommodating over the phone and had a great attitude every time I called to set-up (or reschedule) a drop off appointment. I needed my truck diagnosed & repaired in 1 day, if possible, and Jacob did everything he could to accommodate my time-sensitive request. He also applied a public servant discount towards my total cost of repair, which was sincerely appreciated. I'm grateful to have found this auto repair shop & I plan to bring all of my Long Beach fleet of trucks to 4th St. Auto for any necessary service or repairs. Thank you again for your positive attitudes & treating your customers like they matter

~ Brian Hoogeveen, 06/29/2025

CODE OF ETHICS

4th Street Auto & Tire