- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Best place to get your tires, breaks, and oil changed. Jake and his team are honest and a reparable mechanics. I recommend 4th Street Auto to anyone needing repairs.~ Laurel Warren, 05/01/2025
I can’t say enough good things about this shop. The customer service here goes above and beyond in every way. From the moment I walked in, they were friendly, honest, and incredibly helpful. They took the time to explain what was going on with my car in a way I could actually understand, and they didn’t try to upsell or push anything unnecessary. They genuinely care about their customers and it shows. You can tell they take pride in their work and treat people like family, not just another transaction. I’ll definitely be coming back and recommending them to everyone I know. Thanks again for the top-notch service!~ William Wilson, 04/22/2025
