Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at 4th Street Auto & Tire is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At 4th Street Auto & Tire we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

Excellent Customer Service
Long Beach, CA

6/26/25- our first visit & experience at 4th St. Auto was impressive. Jim was very accommodating over the phone and had a great attitude every time I called to set-up (or reschedule) a drop off appointment. I needed my truck diagnosed & repaired in 1 day, if possible, and Jacob did everything he could to accommodate my time-sensitive request. He also applied a public servant discount towards my total cost of repair, which was sincerely appreciated. I'm grateful to have found this auto repair shop & I plan to bring all of my Long Beach fleet of trucks to 4th St. Auto for any necessary service or repairs. Thank you again for your positive attitudes & treating your customers like they matter

~ Brian Hoogeveen, 06/29/2025