Best Auto Repair, Long Beach

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 5:00PM
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

  • reviewicon
    , 07/22/2021

    Always have a great experience and feel like I can trust them.

  • reviewicon
    , 07/21/2021

    Honest & reliable place to take your car.

  • reviewicon
    , 07/16/2021

    These guys are the best. Even with a minor delay, they had a back up plan for me. Ultimately, they took loving care of my car so I could safely drive her again. Also the warranty they provided made this an above and beyond experience. I would recommend them to anyone.

  • reviewicon
    , 07/15/2021

    Very attentive and reasonable!

  • reviewicon
    , 07/15/2021

    Needed a bulb replaced in my headlight. Manager was kind enough to tell me which one to buy and he popped it in for me for a low fee.

  • reviewicon
    , 07/11/2021

    They took care my wife’s Civic and got the air blowing ice cold again and I didn’t have to crack the piggy bank open to get it done.

Call us for service: 562-612-3142

AutoValue Certified Service Center
BBB Accredited Business
ASE (Automotive Service Excellence)
ACDelco
Jasper Engines & Transmissions
BFGoodrich Tires
Bridgestone Tires
Capitol Tires
Carlisle Tires
Continental Tires
Dunlop Tires
Firestone Tires
Fuzion Tires
General Tire
Goodyear Tires
Hankook Tires
Kumho Tires1
Michelin Tires
Mickey Thompson Tires
Nitto Tires
Pirelli Tires
Republic Tires
Riken Tires
Titan Tires
Uniroyal Tires