Best Auto Repair, Long Beach

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 5:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 562-612-3142 or make an appointment online!

What People Say About Us

  • reviewicon
    , 02/03/2023

    I shopped around for a while ever since moving to long beach and these guys by far are the best. pricing for services are competitive along with high quality customer service and work. I Will be coming back for all my car needs in the future.

  • reviewicon
    , 02/02/2023

    Had a very quick and helpful service, they ordered my tire and within an hour they had me back on the road without any issues. Will be using their services again in the future if I need to.

  • , 01/29/2023

    They did an oil change and fixed my brakes and now my car feels like new! Super friendly staff, would definitely recommend them if you need any work done.

  • , 01/24/2023

    Great customer service

  • reviewicon
    , 01/24/2023

    Oil/filter change, diagnostics, tire rotation

  • reviewicon
    , 01/22/2023

    I won't take my car anywhere else. Trustworthy, honest and affordable.

Call us for service: 562-612-3142

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