Best Auto Repair, Long Beach

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 5:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 562-612-3142 or make an appointment online!

What People Say About Us

  • reviewicon
    , 10/05/2022

    Great service and the trucks were very nice and clean, I would use there services again. Check them out when you need to move I'm sure they will be able to accommodate you.

  • reviewicon
    , 10/05/2022

    If you live in Long Beach or the surrounding area … this is where you need to go! I have been coming here for years and am happy every single time, they’re friendly, have great services and rates, very quick too, Jacob and Art do great work, you can’t go wrong here!

  • reviewicon
    , 09/26/2022

    I always have a great experience at 4th Street Auto when I need auto service. Jake is a real pro! Helpful, friendly and knowledgeable. I appreciate him everytime. I will definitely go back if needed!

  • reviewicon
    , 09/23/2022

    Quick and personable. I've been going here for almost 10 years.

  • , 09/23/2022

    My car was leaking coolant and had to have unexpected repairs. Jake got to the root of the issue and also worked with my budget! Go see Jake and Art at 4th Street Auto.

  • , 09/20/2022

    Knowledgeable, nice, fast and affordable. Thanks Guys.

Call us for service: 562-612-3142

AutoValue Certified Service Center
BBB Accredited Business
ASE (Automotive Service Excellence)
ACDelco
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