- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
As a woman with a problematic car that seems to suck up 1k each year for repairs, I've worked with a fair share of mechanics, and these guys are great! We managed to bargain the price down to what was very fair considering the repairs needed, and the car was ready to go in 24 hours. Could not recommend more!~ Audre Cek, 06/17/2025
4th Street Auto got me in quickly and had my vehicle ready the same day. The service was fast, professional, and honest. I appreciated how smoothly everything was handled. This is my new go-to shop.~ Daryl Lundy, 05/29/2025
