- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
4th Street Auto has serviced our 2009 Honda Accord five or six times during the past two years, always with honesty and precision. Ask for an oil change as often as you like. If the car doesn't need it, you will hear that advice.~ Nancy Figel, 11/25/2023
I recently had my car's alignment done at 4th Street Auto and Tire, and I couldn't be happier with the service. The technicians were incredibly skilled and thorough, ensuring my car's wheels were perfectly aligned. The process was quick, and the results were noticeable immediately. My car now drives smoothly without any pulling or vibration. The staff was friendly, professional, and took the time to explain everything. Overall, a fantastic experience, and I highly recommend them for anyone needing top-notch alignment services~ Fernando Camacho, 11/21/2023